How to use Practice
Roleplay a sales call out loud with an AI prospect, then get a scorecard the moment you hang up. Here's the whole loop in six steps.
- Open Practice in the sidebar. Filter by stage (Opening, Discovery, Closing) or try ๐บ Challenge. Each card shows who you'll be talking to, the difficulty and the call length. Hit Start Practice.
Good to know
The small things that make the biggest difference.
Fill in My Company first
Wear headphones
Use the side tabs
10 calls a day
Start easy, then climb
Watch your progress
Practice questions
How many practice calls can I do?
Up to 10 calls a day on the trial and on paid plans. During the trial there is a 30 second wait between calls. If you have bonus calls, they kick in once the daily 10 are used up.
Why can't I pick My Biz?
My Biz needs to know what you sell. Fill in My Company first, then come back and My Biz unlocks. Until then you can practice in Demo mode, where you play a made-up company.
Why did my call end early?
A practice call ends when you tap End call, when the timer runs out, when the prospect hangs up on you, or after 40 seconds of silence (you get a 'Still there?' warning at 30 seconds). The silence cut-off saves your calls if you walk away.
The prospect can't hear me. What do I do?
Allow microphone access when your browser asks. If you already blocked it, click the lock icon in the address bar and allow the microphone. During a call, the Audio button lets you switch to a different mic.
How do lifelines work?
You get 3 lifelines per call. Tap the ๐ก button and the coach tells you what to say next, based on the conversation so far. Say something first; the coach needs a little of the call to work with.
Where do I find my old practice calls?
Open Practice and switch to the ๐ Past Results tab. Click Review on any call to reopen its full scorecard. The ๐ Progress tab shows how your scores move over time.
Keep learning
Live assistant
SalesEcho listens to your real call, writes the transcript, and tells you what to say when a prospect pushes back.
Read the guideCall reviews
Every live call gets a score, insights, a talk ratio and a follow-up email you can send in one click.
Read the guideStill stuck? Email ben@sales-echo.com and a real person will help. ๐
