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How to use Practice

Roleplay a sales call out loud with an AI prospect, then get a scorecard the moment you hang up. Here's the whole loop in six steps.

Practice ยท ๐ŸŽฏ New Practice
๐ŸŽฏ All Scenarios๐Ÿ“ž Opening๐Ÿ” Discovery๐Ÿค Closing๐Ÿบ Challenge
Cold Call - Easy Mode
You'll be speaking with: Jenna, Operations Manager
Objection Handling
You'll be speaking with: Maya, Director of Operations
Sell To The Wolf
You'll be speaking with: Jordan, Stock Broker
Start Practice
  1. Open Practice in the sidebar. Filter by stage (Opening, Discovery, Closing) or try ๐Ÿบ Challenge. Each card shows who you'll be talking to, the difficulty and the call length. Hit Start Practice.

Good to know

The small things that make the biggest difference.

Fill in My Company first

My Biz calls only unlock once SalesEcho knows what you sell. Two minutes in My Company makes every prospect feel like your real buyer.

Wear headphones

Headphones stop the prospect's voice from leaking back into your mic, so the call flows and the transcript stays clean.

Use the side tabs

During a call, Coach shows the stage you're in (Rapport, Discovery, Objection, Close) and your objectives. Prospect and Business remind you who you're talking to.

10 calls a day

You can run up to 10 practice calls a day. A counter shows how many are left. Bonus calls kick in after that if you have them.

Start easy, then climb

Begin with an Easy scenario like Cold Call - Easy Mode, then work up to Hard ones and Sell To The Wolf. The challenges have a leaderboard.

Watch your progress

Past Results lists every call with its score. Progress shows the trend, so you can see which skill is holding your score back.

Practice questions

How many practice calls can I do?

Up to 10 calls a day on the trial and on paid plans. During the trial there is a 30 second wait between calls. If you have bonus calls, they kick in once the daily 10 are used up.

Why can't I pick My Biz?

My Biz needs to know what you sell. Fill in My Company first, then come back and My Biz unlocks. Until then you can practice in Demo mode, where you play a made-up company.

Why did my call end early?

A practice call ends when you tap End call, when the timer runs out, when the prospect hangs up on you, or after 40 seconds of silence (you get a 'Still there?' warning at 30 seconds). The silence cut-off saves your calls if you walk away.

The prospect can't hear me. What do I do?

Allow microphone access when your browser asks. If you already blocked it, click the lock icon in the address bar and allow the microphone. During a call, the Audio button lets you switch to a different mic.

How do lifelines work?

You get 3 lifelines per call. Tap the ๐Ÿ’ก button and the coach tells you what to say next, based on the conversation so far. Say something first; the coach needs a little of the call to work with.

Where do I find my old practice calls?

Open Practice and switch to the ๐Ÿ“Š Past Results tab. Click Review on any call to reopen its full scorecard. The ๐Ÿ“ˆ Progress tab shows how your scores move over time.

    How to Use Practice (Help Center) | SalesEcho