Frequently Asked Questions

What is SalesEcho?

SalesEcho is a B2B AI-powered sales assistant that listens, summarizes, and surfaces your next best actions—fast. Our platform helps sales professionals streamline their workflow, capture key insights from conversations, and never miss follow-up opportunities.

How does SalesEcho help sales teams?

SalesEcho automatically captures and analyzes your sales conversations, providing instant summaries, action items, and next steps. This allows sales professionals to focus on selling rather than note-taking, while ensuring nothing falls through the cracks.

Is SalesEcho free to use?

We offer a free trial to experience SalesEcho's capabilities. After the trial period, we provide subscription plans designed for individual sales professionals and teams of all sizes.

What features are included in paid subscriptions?

Paid subscribers get access to:

• Unlimited conversation recording and analysis
• Advanced AI-powered insights and recommendations
• CRM integrations and workflow automation
• Team collaboration and sharing features
• Priority customer support
• Custom branding and enterprise features

How do I cancel my subscription?

You can cancel your subscription at any time through your Account settings. Your subscription will remain active until the end of the current billing period, after which it will not automatically renew.

How accurate is the AI conversation analysis?

Our AI is trained specifically for sales conversations and continuously improves through machine learning. It accurately identifies key topics, action items, and sentiment while maintaining context throughout complex business discussions.

Can SalesEcho integrate with my existing CRM?

Yes! SalesEcho integrates with popular CRM platforms including Salesforce, HubSpot, and Pipedrive. This allows automatic syncing of conversation insights, follow-up tasks, and contact updates directly to your existing workflow.

What types of sales conversations can SalesEcho analyze?

SalesEcho works with various conversation types including discovery calls, product demos, negotiations, follow-up meetings, and customer success check-ins. The AI adapts to different sales methodologies and conversation styles.

Is my conversation data secure and private?

We use modern encryption and secure storage practices to protect your conversation data. Your information is never shared with third parties. You can delete your data directly from your account settings at any time.

What browsers and devices are supported?

SalesEcho works best on Chrome and other Chromium-based browsers. We also support mobile devices for on-the-go conversation capture and review.

I'm having technical issues. How can I get help?

For technical support, please email us at ben@sales-echo.com with details about the issue. Include your browser version and steps to reproduce the problem. Our support team responds quickly to ensure your sales process isn't disrupted.